faqs

All VIFORE pieces are crafted from high-quality materials including 925 sterling silver, stainless steel, and gold-plated brass. Our jewelry is nickel-free and skin-friendly, designed for everyday wear.

We currently ship within Finland and across the European Union. Orders are processed within 1–3 business days. Delivery times vary by location — typically 2–5 business days within Finland and 5–10 business days for EU countries.

To keep your VIFORE pieces looking their best, avoid contact with water, perfume, and harsh chemicals. Store them in a dry place, ideally in the pouch provided. Gently wipe with a soft cloth after wearing to maintain their shine

We accept returns within 14 days of delivery, provided the item is unworn and in its original condition. To initiate a return, please contact us via email with your order number. Return shipping costs are covered by the customer unless the item is defective.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to follow your delivery through our shipping partner's website. If you have any issues, feel free to reach out to us directly.